Refund & Cancellation Policy

Refund and Cancellation Policy

Thank you for using DatelyMate.

1. Nature of Services

DatelyMate provides digital consultation services. Once a service is delivered, it is considered complete.

2. Wallet Recharges

Wallet recharges are generally non-refundable once coins are added successfully.

3. Eligible Refunds

Refunds may be considered only in the following cases:

- Payment deducted but coins not credited

- Technical failure preventing service usage

4. Refund Process

Eligible refund requests must be raised within 7 days by contacting our support email with transaction details.

5. Refund Timeline

Approved refunds will be processed within 5?7 working days to the original payment method.

6. Non-Refundable Cases

- Completed consultations

- Partially used wallet balance

- User errors

7. Contact for Refunds

Email: affinitytalk2025@gmail.com

Business Name: DatelyMate Tech