Refund and Cancellation Policy
Thank you for using DatelyMate.
1. Nature of Services
DatelyMate provides digital consultation services. Once a service is delivered, it is considered complete.
2. Wallet Recharges
Wallet recharges are generally non-refundable once coins are added successfully.
3. Eligible Refunds
Refunds may be considered only in the following cases:
- Payment deducted but coins not credited
- Technical failure preventing service usage
4. Refund Process
Eligible refund requests must be raised within 7 days by contacting our support email with transaction details.
5. Refund Timeline
Approved refunds will be processed within 5?7 working days to the original payment method.
6. Non-Refundable Cases
- Completed consultations
- Partially used wallet balance
- User errors
7. Contact for Refunds
Email: affinitytalk2025@gmail.com
Business Name: DatelyMate Tech
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